Improve Patient/Doctor Communication
Among the many benefits of using QualityMetric’s generic health surveys in clinics and doctors' offices is the way the surveys help doctors and patients talk to each other. The surveys provide an objective and measurable way to address the most common question asked during a visit to the doctor: “How are you feeling today?”
With QualityMetric's Smart Measurement System, the surveys are easy to administer and the results are available in real time. In most applications, the patient takes the survey in the waiting room with the results available to the doctor for that day's visit. Doctors at Dartmouth-Hitchcock Spine Center and UMass Memorial Medical Center report that having both the physical component summary (PCS) and mental component summary (MCS) scores available can help them better diagnose a problem and explore certain areas in more detail during a patient’s visit.